Spirit, Expertise, and Support in Action
With over ten years of experience in account management, customer service, and virtual assistance, I support small business owners by taking care of the behind-the-scenes work. I work as a professional and friendly extra pair of hands - someone you can rely on to manage the details, keep things organised, and free up your time.
I don’t believe in a one-size-fits-all approach. Every client works differently, so I tailor my support around how you operate, what you need help with most, and how you like to communicate. My aim is simple: to make your day-to-day feel lighter, calmer, and more under control.
Who I Work With
I primarily support coaches and small businesses, particularly those who are growing, juggling multiple priorities, or feeling stretched by admin. My clients value having someone dependable in their corner who notices the details, keeps things moving, and doesn’t need chasing.
How I Support You
I have extensive experience supporting coaching and development programmes, including the administration and processing of Insights Discovery, Motivational Maps, and mojo. I’m also comfortable working within CRMs such as ActiveCampaign and Mailchimp, and I’m highly proficient with Microsoft Office and organisational tools like Trello.
What Clients Appreciate Most
- A reliable, responsive point of support
- Strong organisation and attention to detail
- Clear communication and follow-through
- Flexibility as priorities change
- A calm, supportive presence behind the scenes
A Little More About Me
Outside of work, I enjoy exploring new places and practising Pilates and Qigong. Both practises help me stay grounded, focused, and balanced (skills that come in handy professionally too).
Fun fact: my original career was as a professional dancer, which explains my discipline, adaptability, and ability to stay composed under pressure.
Insights Discovery wheel position: 32 – Supporting Coordinator (classic)
Motivational Maps Top 3 Motivators: Spirit, Expert, Defender